Job Profile Print
Job Code: 92445
Employer Xceed Contact Center
Job Title
International Customer Service Advisor
Languages : Fluent English Fluent Arabic
Country : Egypt
City Cairo
Job Category: Call Center
Job Type: Full Time
Job Level Internship
Description : Handle customers inquiries concerning
services, billing,
inquisitions.etc providing accurate and full information
according to the contact center guidelines. 2. Resolve
customers complaints and problems, within boundaries of
authority and distribute issues for further escalation to
appropriate persons/teams i.e. team leaders, supervisor or
the back office. 3. Acquire customers orders and create
opportunities for upselling and cross selling (where
applicable). 4. Handle effectively the needs of the
customers and enhance standards of quality for the service
offered.
Qualifications : Fluency in English is a must. Excellent
Communication,
Negotiation, & Presentation Skills are required. Being
capable of making outbound calls to customers, persuading
them on having a certain rate plan or a certain product.
Gender : Any
Car owner Any
Experience : 0 – New Graduate Years.
Other Skills : Excellent communication Skills
Compensations : Medical insurance Social insurance Free
courses Pension
Scheme
Salary (L.E.): 2000 – 4000
Comments : All 0Candidates 0 should 0 be 0 graduates ,
0military 0 status 0 should
0 be 0 determined
Job Contact Email: Merihan.Ali@xceedcc.com
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