Customer Service Representative

Job Code: 91952

Employer Oteena

Job Title

Customer Service Representative

Vacancy

Deadline(mm/dd/yy)

5/31/2015

Languages Arabic, Excellent

English, Very Good

Country : Egypt

City Giza

Job Category: Customer Service

Job Type: Full Time

Job Level Internship

Description : Manage competitors On­Line accounts (transactions

update prices ­ update stock package orders) and

Responsible for acting as a link between customers and

company. Assists with complaints, orders, errors, account

questions, billing, cancellations, other queries and manage

the online warehouse.

Qualifications : Proper Bachelor’s Degree, or Equivalent. • 2+ years of

relevant experience.

Gender : Any

Car owner Any

Experience : 1 ­ 2 Years.

Other Skills : Attracts potential customers by answering product and

service questions; suggesting information about other

products and services. • Resolves product or service

problems by clarifying the customers complaint;

determining the cause of the problem; selecting and

explaining the best solution to solve the problem;

expediting correction or adjustment; following up to ensure

resolution. •Opens customer accounts by recording account

information. •Maintains customer records by updating

account information. •Manage Online Warehouse and

inventory •Responsible of paper works for online

department

Compensations : The Company offers fixed salary, social and medical

insurance and talent training programs plans as well.

Salary (L.E.): Negotiable

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Job Contact Email: hr@oteena.com