Job Code: 98955
Job Title
Customer Care Representative
Languages English, Good
Country : Egypt
City Cairo
Job Category: Call Center
Job Type: Full Time
Job Level Junior
Description : 1. Answers customer/client requests or
inquiries concerning
services, products, billing, equipment, claims, and reports
problem areas. 2. May be required to work in one or
multiple queues/skill sets over various customer contact
channels. 3. Responsible for improving customer retention
through programs and service provided to the customer,
surveys etc 4. Utilizes mechanized systems to initiate and
complete service orders and handle customer requests. 5.
Continually maintain working knowledge of all company
products, services and promotions. 6. Working on Shift
Basis based on Agreed weekly/monthly schedule placed by
direct Manage
Qualifications : Fresh graduates, with Bachelors degree. 02
years of
experience in call center is a plus
Gender : Any
Car owner Any
Experience : 1 2 Years.
Salary (L.E.): Negotiable
Job Contact Email: donia.ahmed@bee.com.eg
omnia.diab@bee.com.eg
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